Skip to content

Users and Roles

The Users page lists everyone in your organisation.


  1. Open Users and click Add User.

  2. Enter the user’s email address.

  3. Choose a role.

  4. Click Send Invitation.

    The user receives an email with instructions to set up their account.


Role Can do
User Sign in to Remotle and connect to their assigned workstations.
Tenant Admin Everything in these Administration pages.
Billing Admin View billing.

Roles can be combined. To change a user’s roles, click the pencil icon on their row. Changes save immediately.


Click the bin icon on the user’s row and confirm. This cannot be undone.

You cannot remove yourself, another Tenant Admin, or the last Tenant Admin.


The Support contacts tab lists up to 10 email addresses that receive automatic alerts about workstation problems. Enter an address and click Add contact.